Keypad repairs - Master code reset - Keypad replacements

We service Hills alarm system keypads to LED Vertex, TouchNav and VoiceNav, Hills alarm panels, wireless devices, GPRS/GSM mobile dialers, ComNav via internet, etc to your existing security system. We do alarm system battery replacements, factory defaults and resets to Networx NX4 NX8, NX12, and NX16 control panels for fast service.

We repair Hills Reliance keypad - Hills Power light flashing - Service  light lit - Alarm keypad beeping - Alarm system reset - Alarm battery replacements - Keypad replacements - Alarm Beeping fault - False alarms repaired - Service light indicator ON - Emergency switch OFF alarm - Smoke alarms beeping - Hills Fire light flashing - Siren fault trouble - Tamper zone faults fixed - Open zone fault - Wireless Hills alarm systems

Is your alarm system false alarming?

NBN issues to your Hills alarm system

In most cases this updated roll out to your Hills Reliance alarm system will make alarm monitoring communications obsolete. A fault light, service light and/or beeping sound occurs when your alarm system attempts to dial either a monitoring back to base, mobile phone or a domestic landline phone number without success. It is likely that the receiving number didn’t connect (communication fault). If you have purchased a new ADSL, VOIP,  WIRELESS MODEM  to your telephone system, you may need to ring your network service provider to check to see if this is compatible to your alarm system. In most cases you will now require to connect your existing Hills alarms system via wireless devices GPRS, GSM mobile dialer or ComNav via internet to your smart phone text messaging.

Important info if you have stopped using your alarm monitoring due to obsolete copper lines

If you don`t utilize alarm monitoring anymore decommissioning of the alarm system is important to avoid future error messages, alarm beeping, fault light ON, service light ON...etc  from the security system code pad.  If not changed your alarm system will still continue to dial your monitoring service provider. This phone number should be disabled from your alarm programming and changed back to local alarm settings for siren activation only. If not changed you may also accumulate higher phone bills that you may not be aware of.

Alarm Maintenance service many Hills alarm systems for domestic, residential and commercial security systems for protection to your family and your property.

SHORT LIST USER MANUAL HILLS RELIANCE ALARM SYSTEM

How to ARM your Hills alarm system from your keypad

Ensure the green READY light is on (areas are sealed) close the doors and windows

Enter USER CODE eg. 6 9 3 9 or just press the "ON" button

Make sure that the red ARMED & Green ON light illuminates

If any of the zones are isolated, a sensor in that zone can give a mixed reading affecting the "READY" light (green light flashing). The security system will not arm if the "READY" light is not illuminated green. With the "READY" light on, you may arm the security system with your 4 digit Code. Each time a key is pressed on the keypad, a short tone (beep) will sound. If the code pad beeps three times after a code entry, it is an indication that the code has not been accepted. Press the [#] key (reset) and re-enter a valid code. The Hills code pad sounder can be silenced by re-entering your four digit code. When the security system has accepted a valid code, the red "ON" light will illuminate indicating that the system has been turned on. The user must leave within the exit delay time.

How to disarm your Hills security alarm system 

Enter USER CODE eg. [6] [9] [3] [9]  if code is 6939 -  keypad "ON" light goes OFF

When you return to your property the keypad will sound a continuous tone (beep) for the duration of the entry delay time. Enter a valid code within this entry time and the red "ON" light will turn OFF, and the tone will stop. The security system is now DISARMED. If a valid code is not entered before the end of the entry delay time, an alarm will occur. 

How to change the first user code to your Hills security system

Enter from keypad *5 followed by your 4 digit master code followed by [0][2] followed by new 4 digit user code then press [#] to save and exit programming

How to change the master code to your Hills security system

1.  Press [*] 5  followed by your existing master code eg. [6] [9] [3] [9]  if code is 6939 
2.  enter the two digit user code location code to change Example: [0][1]
3.  enter the new four-digit code number you would like  eg. [2] [6] [2] [6]  if code is 2626
4.  press the [#] key to save new number and exit programming

How to set the system date to your Hills security system with five easy steps

1. On your keypad Press the [*] [9] [6] keys for access to function 96
2. enter your master code Example: [1][2][3][4] if the code is 1234 and Date is 23/10/2020 Friday
3. enter day of the Week code:[1]= Sunday [2]= Monday [3]= Tuesday [4]= Wednesday [5]= Thursday [6]= Friday [7]= Saturday
4. enter the two digit month code  [0][1] = January to [1][0] October [1][2] December
5. enter the two digit day of the Month code Example: [0][1]= 1st  [2][3]= 23rd [3][1]= 31st
6. finally enter the last two digits of the Year code. Example: for 2020 enter [2][0] followed by the [#] key

How to set the system clock (time) to your Hills security system

1. Press the  [*] [9] [7] keys for access to function 97
2. enter the master code  Example.[1][2][3][4] if the code is 1234
3. enter the hour code Example: for 7.40pm enter [1][9][4][0]

Why is my power light flashing on my Hills alarm system keypad? 

The power light (red LED) on your Hills keypad will start flashing because this indicates that your back-up-battery to the main unit is very low and now needs to be replaced. When the alarm battery has been replaced and reset properly, the power light will stop flashing showing that the battery is now in good condition as it should be.

Why is my service light lit "ON" to my Hills alarm keypad? 

The service light (yellow LED) on your Hills keypad lights up because it wants to let you know that your alarm system now need servicing.

If the service light is "ON" press the [*] star key followed by the [2] number two key to indicate the service condition. The LED or LED`S will illuminate indicating what service need attending to. Please refer to your alarm manual to locate the fault conditions that is causing this to occur.

Common faults to a Hills service light "ON" are a low main battery, wireless zone low battery, loss of zone supervision, telephone line fail, failure to communicate, fuse fault, loss of system time, expander trouble, zone trouble, box tamper trouble and siren trouble fault.